Shipping and Delivery
SHIPPING & DELIVERY
TOONED currently delivers within Australia. Available shipping methods, costs and estimated delivery windows are shown at checkout based on your order and destination.
ORDER PROCESSING
Orders are generally prepared within 1–3 business days. Processing may take longer during product launches, promotions or peak periods.
DELIVERY ESTIMATES
Delivery times begin after your order has been dispatched and are estimates only. Regional and remote destinations may require additional time.
TRACKING
When tracking is available, you will receive a dispatch confirmation with the relevant tracking details.
ADDRESS CHANGES
Please check your delivery address carefully before ordering. If you notice an error, contact us as soon as possible. We cannot guarantee changes after an order enters processing.
DELAYS OR MISSING PARCELS
Carrier delays can occasionally occur outside our control. If tracking has not updated for an unusual period or your parcel appears lost, contact us with your order number so we can investigate.
Any advertised free-shipping offer applies only where the order meets the stated conditions.
